Terms & Conditions

These terms and conditions (the "Terms and Conditions") are the terms and conditions upon which LebanonGiftsOnline.com, a website of Gifting registerd under CAN Partners sarl make this website (the "LebanonGiftsOnline.com") available to you and any of our services which are accessible on or via the LebanonGiftsOnline.com Site.

These Terms and Conditions govern your use of the LebanonGiftsOnline.com Site.

  • Products
  • Prices
  • Orders / Payment
  • Delivery
  • My Account service
  • Refund Policy

Products

1.1 All products as depicted on this website (as may be varied from time to time) are available only in Lebanon.

1.2 Some flower and plant products may be harmful or poisonous (lilies in particular can be extremely toxic to cats), if you require further information before submitting an order please contact our Customer Service.

1.3 All products are subject to availability. In the event of any supply difficulties, we reserve the right to substitute with a product of equivalent value and quality, if the same is unavailable after order confirmation notification.

1.4 In the event that we are unable to supply all or part of your order (the product or any substitute product to you at all), we shall notify you as soon as possible and refund your payment in full no later than 1 - 2 business days after the intended delivery date or date of communication about the same, whichever is later.

1.5 A few products may not be available for same day delivery or other special delivery services. Such information is given in the respective product pages
Although a very rare case, please note in some locations we may need an additional 24 hours for the delivery of exotic flowers, cakes and fruit baskets.
We deliver only the finest quality of gifts/flower arrangements (branded items, wherever applicable), through our chosen partner network.

Prices

2.1 Prices listed within the LebanonGiftsOnline.com Service are valid for a maximum of 14 days of submitting your order.

Orders / Payment

3.1 While to checkout (place the order), you will be required to provide us with a few personal details, including the phone number and/or email id, along with those of the intended recipient and all necessary payment details.

3.2 By clicking on the 'place order' button at the end of the order process, you are consenting to be bound by our terms and conditions contained in these Terms and Conditions appearing anywhere on the LebanonGiftsOnline.com site.

3.3 Submitting your order is subject to our acceptance of this offer. We will send an email confirmation of your order details to advise that we are processing your order via the email address you provide. We will not consider ourselves bound by a contract with you until we have issued this email confirmation.

Delivery

4.1 Selected products may not be available for delivery to certain localities. We try our best to provide with such information either on the respective product page, during checkout or will communicate you after you place your order.

4.2 Deliveries are available only on the days mentioned (that can be selected) in the calendar provided on the respective product page. If you could not choose a delivery date of your choice, it means a delivery is not possible on that day. Please contact our customer service team if you need any suggestions on any other gifts that may be available for your choice day.

4.3 To avoid problems or delays with delivery, please ensure that you have provided with the full address details of the recipient and telephone number so that it would be easy for our delivery services to locate them. It would also be very helpful if you provide us with your daytime contact telephone number or e-mail address so that we can notify you in the event that any delivery problems are encountered.

4.4 We shall not be liable for any failure to perform in our obligations where such failure is as a result of Acts of God (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalisation, government sanction, blockage, embargo, labour dispute, strike, lockout or interruption or failure of electricity or telephone service.

My Account service

5.1 To register with any of the LebanonGiftsOnline.com Services, you must be over eighteen years of age.

5.2 Please use our Forgot Password service if you have forgot the same.

5.3 You must ensure that the details you provide on registration or at any time are correct and complete.

5.4 You must inform us immediately of any changes to the information that you provided when registering by updating your personal details. You can update the details you have given us at any time by going to the 'Edit Profile' section of the ‘My Account’ area of the website. This will ensure that the Service we provide is accurate and up to date. Please also visit this page OR email us if any of the information that we hold about you is incorrect or needs updating, or if you want us to delete any personal information.

5.5 LebanonGiftsOnline.com reserves the right to refuse to post material on the Site, or to remove material already posted on the Site.

5.9 If you have any queries please contact us using the contact details below:

By email:info@LebanonGiftsOnline.com
By telephone or Chatting: 
00961-76-13 76 13


 

 

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