Refund Policy

Refund and Return Policy

LebanonGiftsOnline.com guarantees satisfaction.  We want our customer to like and love our products.

However, if you are not completely satisfied with your order, we would appreciate sending us your comments with the related photo of the item(s) and we will be happy to offer you an exchange or a refund of your purchase price, provided that returned items are in their original condition.

For items that are damaged, defective, or not what you ordered, we will be happy to refund your original shipping cost.

To return an item, please email us at info@LebanonGiftsOnline.com . If you prefer to speak to one of our agents, please call us at: +961-76-13 76 13.

To expedite the response to your email or call, please have the order reference number available for the item(s) you wish to return.

You will find the reference number on the invoice included with your original package, as well as within the order and shipping confirmation emails sent to you.

 

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